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Testimonials

See what customers are saying about me or leave your own feedback.


58 testimonials

  • Pavlli did a wonderful job on our Delonghi machine that needed a replacement part. After fiddling around with customer service and troubleshooting on our own, they told us we could ship it to their service center in Illinois or receive 20% off a new machine (which wasn’t going to happen after spending so much only 3 years ago). Luckily after a quick Google search, we found Dimo Services only an hour drive away. He had it ready for pick up and like new only a week later! All for a very fair price. Now our mornings are much easier and we can put away the French Press and pour over carafe for another day. Thank you, Pavlli!

    Jennifer Scott
  • Pavlli repaired my Saeco Gran Baristo Avanti to like new. It required extensive repair; grinder, leakage & brew group. The total time required was only a week including shipping to from his shop. I couldn’t be happier with the service and valuable coffee making advice.

    David

    David Farris
  • I would give Pavlli Dimo my highest praises and recommendations for services provided to our Gaggia Accademia Coffee machine. He is so knowledgeable and fair.

    Thank you so much, Pavlli, for your courteous, professional service. I appreciate the speed, efficiency and expertise with which you deal with customers and coffee machines. We can now sit and enjoy some beautiful espresso with our New Year’s Eve company after dinner. Thanks again, and should we need your services again, we will not hesitate to call.

    Diane
  • As I sit cozy near our fireplace with my new favorite cappuccino in hand, I realized I never forwarded my gratitude to Mr. Pavlli Dimo for his admirable services.

    Our Jura Z7 broke down months ago leaving us to resort to our original drip coffee machine, which I’m not sure how we previously survived on, as they do not even remotely compare to our Jura’s creations.

    Mr. Dimo was able to quickly take our machine in for repair and promptly return within the week. Not only did he fix our machine, but he taught me how to take better care of it by educating me on how to take the best care of it….no oily beans folks!

    Mr. Dimo also introduced us to a new favorite coffee bean, which we plan to regularly purchase directly from him.

    THANK YOU so much Pavlli for your superb service!!! We appreciate your knowledge, friendliness, swift service, and fair rates.

    Coffee Connoisseur
  • Excellent service and very affordable. Well worth our two hour drive to his shop. Thank You Mr. Dimo.

    Don Wright

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