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Testimonials

See what customers are saying about me or leave your own feedback.


61 testimonials

  • Thank you Pavlli Dimo!! You have made my life a lot happier and tastier! I have had my Saeco Royal Coffee Bar for about 14 years and between my husband and myself…we give this machine a real work out. I’m so spoiled by my Saeco it makes amazing coffee/espresso; I very seldom find a cup of coffee/espresso outside of my home that comes close in flavor. So… With that being said you can only imagine how upset I was when my machine quit working! With effort and research, I finally found Pavlli and I’m so happy I did. He has worked on my machine now twice. Both times I shipped my machine to him, he immediately contacted me upon receipt, with in 24 hours he gave me a diagnosis with cost (which was very reasonable). Best of all my machine was back within 3-4 days! Pavlli is so knowledgeable about his profession and fun to talk with. Thank you Pavilli for being a coffee machine magician!

    Lisa Staley
  • Pavli is a true professional and the most knowledgeable technician out there. My experience was as expected: fast, professional, and easy. Machine works like a charm and will 100% go back for future service.

    Ken Bittner
  • Pavlii expertly diagnosed, repaired, and restored our 20-year-old Saeco machine. Not only that, he took the time to teach us how it works and how to use it properly. We are very glad we found him. Thank you.

    George Bernstein
  • Pavlli fixed my 5+ year-old Gaggia Titanium. Needed a new pump. Service was performed quickly and accurately. The machine came back as good as new. Best service experience I have had in years.

    Eric S
  • Thank you, Pavlii! We own a 30 year old Olympia Cremina, an uncommon, solidly made, hand-pull espresso machine. It was a group gift for my 40th birthday. For the last ten years, now living in Cleveland, OH, we have searched and searched to find someone to replace the gaskets and fine tune the machine. For some reason I decided to look again, and voilà, Pavlii showed up in the google search. Operating from home, with a true love of espresso and espresso machines, he not only replaced the gaskets, he discovered an other problem. AND because he is doing this from love, his price was much lower than expected. You cannot go wrong in placing your machine in his hands. Thank you again, Pavlii.

    Stuart Heller

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